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Customer Account Management
How do I create an Account in Maleema?
Click on the “Log-in” icon at the top-right of the window and register your account if you are a new user by filling in your contact details.
I forget my password, how to change it?
If you have forgotten your password, you can request for a reset password link by clicking the ‘Forgot Password’ link and reset your password via the link sent to you on your e-mail address registered with Maleema and then login using the new credentials again.
Ordering the Products
How do I Place an Order?
Step 1: Choose a product and go through the description
Step 2: Click on ADD TO CART
Step 3: Click on PROCEED TO CHECKOUT
Step 4: Fill out your DELIVERY ADDRESS AND PHONE NUMBER
Step 5: Choose the payment option most convenient to you
Step 6: Confirm and place your order.
For any further questions, you can mail us to sales@maleemaindia.com
How Can I Track my Order?
Once the order is dispatched, you will receive a confirmation email, along with tracking details. Alternatively, you can Log-in to your account and click the order history and know the order status.
How do I know that my Order is Confirmed?
You will receive a confirmation email to the registered Email address once you have placed the order in our website. You can also check the order status in “MY ACCOUNT” section if you are a registered member.
Do I need to have an account to place an order?
No, you can place an order using guest checkout without having an account. However, we strongly recommend you to make an account on our website to make your shopping experience easy and swift.
How can I modify my order or address and phone number after placing order?
Once your order has been placed, your address and phone number or order details cannot be modified. Most of the orders will be processed and dispatched within a short window so we do not encourage modification of order details. However, please write us to sales@maleemaindia.com for any assistance.
How can I cancel my order?
Once an order is dispatched, it cannot be cancelled. But if the order is not dispatched from our warehouse, we can assist you. Please write us to sales@maleemaindia.com for assistance.
What is special about the packaging material at Maleema?
The material we use for packaging is completely biodegradable and additionally, the tags that we put in can be sowed in the soil to grow new plants, thus helping the environment in every possible way.
About Maleema
Why should we choose Maleema when there are so many natural, organic and clean brands in the market?
Well, we are sustainable right from the raw material we use for manufacturing products to the packing material
we use for the dispatch, everything is bio-degradable and safe. We use eco-friendly raw material including
bamboo and banana.
What top right organic material does Maleema use for manufacture of apparel and accessories both?
We use bamboo, banana and recycled cotton for the manufacturing of clothing and bags.
Why does Maleema use bamboo as a raw material?
Bamboo is organically grown and eco-friendly in nature thus helping the cause of sustainable fashion. Also, bamboo fabric at Maleema is both handwoven and knitted to curate various clothing thus generating regular employment for the local artisans taking the baton of Make in India forward.
What makes your Banana Fiber Collection unique?
Our Banana Fiber Collection stands out for its handcrafted elegance, sustainability, and the empowerment of local women artisans in India. Each piece is a fusion of tradition and contemporary design, making it a distinctive addition to your lifestyle.
Can the banana fiber products be customized?
At the moment, our banana fiber products are offered in their standard designs. However, if you have specific customization requests, feel free to reach out to our customer support, and we’ll do our best to accommodate your needs.
How are the local women artisans empowered through your products?
We take pride in empowering local women artisans in India by providing them with opportunities to showcase their craftsmanship. Your purchase directly contributes to the livelihood of these artisans, preserving traditional skills and supporting their communities
What are the benefits of using banana fiber products?
Banana fiber is not only eco-friendly but also durable and versatile. It’s a sustainable alternative, and its use supports responsible farming practices. Additionally, the products are handwoven, adding a unique touch to your home while promoting a greener lifestyle.
Are the materials used in the products eco-friendly?
Yes, our products are crafted with a commitment to sustainability. The banana fiber used is a natural byproduct, and we prioritize eco-friendly practices throughout the production process. We strive to minimize our environmental footprint and promote responsible consumption.
How can I care for my banana fiber products?
To ensure the longevity of your banana fiber products, avoid prolonged exposure to direct sunlight and moisture. Gentle cleaning with a damp cloth is recommended. Specific care instructions can be found on the product tags or on our website.
How can I stay updated on new product releases and promotions?
Stay connected with us by subscribing to our newsletter. You’ll receive regular updates on new product launches, exclusive promotions, and insightful content related to sustainable living and craftsmanship.
Bulk Orders
How can I place a bulk order for Banana Fiber products?
We welcome bulk orders! To place a bulk order, simply reach out to our dedicated customer support team through our Contact Us page. We’ll assist you in customizing your order and provide special pricing for bulk quantities.
Is international shipping available for bulk orders?
Absolutely! We offer international shipping for bulk orders. For specific details on shipping charges and delivery times for bulk purchases, please contact our customer support team. Keep in mind that shipping charges for bulk orders will be calculated separately and communicated during the order process.